Román manufactures windows and doors of superior quality, therefore we also offer you quality assistance if you need help with some of our products. We are always in the hands of our products and the people who use them.
The longevity and optimum performance of our products over time is our most appreciated value.
In the Long-Life service, we take care of our products through preventive maintenance, which extends the useful life of windows and their accessories, considerably reducing the number of incidents resulting from normal operation, continuously checking the perfect condition of the varnishing systems and opening of the hardware, and offering the customer a priority service at all times.
The Long-Life service is an extension of the guarantees with a maintenance service and periodic review by our after-sales team.
Our technicians will remind you of the next revision of your windows so that they are always new, without worries.
ADVANTAGES for the owner are visible:
An annual fee, which includes a comprehensive review of windows, including the following SERVICES:
CONCLUSIONS to consider:
For more information about our guarantees, click on WARRANTY
If your carpentry is under Román W&D warranty, the after-sales service responds to the call of the problem and will attend to you as soon as possible, assuming all the client’s needs.
For more information about our guarantees, click on WARRANTY.
It is offered to former Roman W&D customers or clients with good quality woodworking that can maintain good performance after repair.
This service ranges from the repair of varnished surfaces damaged by impact or abrasion, the recovery of tones damaged by the passage of time, the elimination of burns or stains on the film of the varnish, until the general cleaning of the varnishing, for those surfaces in good condition.
The procedures to be performed consist of:
Once the intervention services are finished, the customer will be studied an alternative maintenance plan for the maintenance of finishes and thus reduce the cost of future repairs.
If you want more information or an appointment to analyze a project, you can contact after-sales service, Long-Life Service at: